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Privacy Policy

 


Last Updated: 26.3.2025

 

Introduction

We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website and services. It also outlines your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).

By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.


Data Controller

The data controller responsible for processing your personal data is:

Soulway Oy
Email: [email protected]
Website: www.soulway.fi

Contact Information

If you have any questions about this Privacy Policy or your data protection rights, please contact us at:

Email: [email protected]

What Data We Collect

We collect different types of personal data, depending on how you interact with our website and services.

1. Personal Data You Provide Directly

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party providers)

  • Account login credentials

  • Communication preferences

  • Any other information you provide when contacting us

2. Automatically Collected Data

When you use our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited, time spent, and interactions

  • Referring website and search terms

  • Cookie and tracking information (see Cookies section)

3. Data from Third Parties

We may receive personal data from:

  • Analytics providers (Google Analytics, Facebook Pixel)

  • Marketing platforms (Facebook, Google Ads, MailChimp)

  • Payment processors (Stripe, PayPal)

  • Third-party integrations (Zapier, Kajabi, Google Search Console)

How We Use Your Data

We use your personal data for the following purposes:

Purpose Legal Basis
To process transactions and fulfill orders Performance of a contract
To provide customer support and respond to inquiries Legitimate interest
To send marketing communications (if consent is given) Consent
To analyze website usage and improve services Legitimate interest
To detect and prevent fraud and security threats Legal obligation / Legitimate interest
To comply with legal and regulatory requirements Legal obligation


Marketing Communications

You may opt-in to receive marketing emails, newsletters, or promotions. You can opt out at any time by:

  • Clicking "Unsubscribe" in emails

  • Updating your account preferences

  • Contacting us directly

We do not share your personal data with third parties for their own marketing purposes without your explicit consent.

Sharing Your Data

We may share your personal data with:

  1. Service Providers – Cloud hosting, analytics, and marketing services (e.g., Google, Facebook, Kajabi, Zapier)

  2. Payment Processors – Secure transactions (e.g., Stripe, PayPal)

  3. Legal Authorities – If required by law or to protect our rights

  4. Business Transfers – In case of a merger, sale, or acquisition

We require all third-party partners to handle your data securely and in compliance with GDPR.

International Data Transfers

Some of our third-party service providers are located outside the European Economic Area (EEA). We ensure your data is protected through:

  • Standard Contractual Clauses approved by the EU Commission

  • Data Protection Agreements with our service providers

  • Privacy Shield Framework (where applicable)

Data Security

We implement technical and organizational security measures to protect your personal data, including:

  • Secure servers and encryption

  • Access controls and authentication measures

  • Regular security assessments

However, no data transmission over the internet is 100% secure. If you suspect a data breach, contact us immediately.

Data Retention

We retain personal data only as long as necessary for:

  • Providing services

  • Meeting legal and regulatory requirements

  • Resolving disputes

After this period, we securely delete or anonymize your data.

Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to access – Request a copy of your personal data

  • Right to rectification – Correct inaccurate or incomplete data

  • Right to erasure – Request deletion of your data

  • Right to restriction – Limit how we process your data

  • Right to data portability – Receive your data in a usable format

  • Right to object – Object to processing based on legitimate interest

  • Right to withdraw consent – Withdraw consent for marketing at any time

To exercise these rights, contact us at [Your Contact Email]. We will respond within 30 days.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance user experience

  • Track website performance

  • Deliver targeted advertising

You can manage cookie preferences through your browser settings. For more details, see our [Cookie Policy].

Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing any data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you if required by law.

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